Online Travel Agencies in Vietnam
Planning a trip to Vietnam is easier when you start online. Whether you’re across the ocean or navigating the mountains, online travel agencies offer the fastest way to explore options and book services.
With so much information on the web, the Vietnamdrive team has curated a list of travel agencies that not only operate efficiently online but also deliver excellent on-the-ground experiences, trusted by many travelers.
For more options, explore our Vietnam Travel Agencies page to compare services, prices, and tours.
1. Vietnam Discovery – Best Customized Packages for International Visitors
Founded in 2007, Vietnam Discovery has invested heavily in its online platform, quickly becoming a favorite for international visitors. The website is primarily in English, offering a smooth experience for global travelers.
Strengths:
- Clear, balanced design with enough text to inform without overwhelming.
- Mobile and desktop friendly.
- Menu highlights main services: cruises, special tours, and package tours.
- Offers travel suggestions and company info to help visitors explore Vietnam.
- Transparent pricing and responsive Sales team via WhatsApp.
Weaknesses: “Request” button on tours and experiences pages can be slow or unresponsive, potentially affecting conversions.
Reviews:
- Facebook: 18 reviews, 96% positive
- Google: 36 reviews, 4.4 stars
- TripAdvisor: 75 reviews, 5 stars
Why choose Vietnam Discovery?
Variety of experiences across many cities, clear pricing, and helpful customer support, despite minor website navigation issues.
Contact Info:
- Website: vietnamdiscovery.com
- Full name: Vietnam Discovery Travel JSC
- Address: 23rd Floor, TASCO Building, Pham Hung Street, Me Tri Ward, Tu Liem District, Hanoi, Vietnam
- Phone: +84 967 931 667
2. WaytoVietnam – Affordable and Diverse Travel Packages
Founded in 2005, WaytoVietnam was an early player in Vietnam’s online travel market. With over 19 years of experience, it has built a solid reputation for reliable services and well-organized tours.
Strengths:
- Extensive package tours covering Vietnam’s mountains, beaches, culture, and local cuisine.
- Balanced website design with clear images and content for quick navigation.
- Responsive on desktop and mobile devices.
- Transparent menu with core services: tours, boat rentals, and car rentals.
- Multiple contact and booking options, plus clear payment methods (Visa, MasterCard, Amex, JCB, bank transfer).
Weaknesses:
- Customer support chat uses an outdated interface and redirects to another page, which may reduce trust.
- Website loading speed is slower than competitors.
- Booking is not fully online; customers must submit info and wait for staff confirmation.
Reviews:
- Facebook: 5 reviews, 100% recommending
- TripAdvisor: 74 reviews, 5 stars
Why choose WaytoVietnam?
A wide variety of tours with transparent pricing and multiple contact options make it a reliable choice, though booking speed and website experience could improve.
Contact Info:
- Website: waytovietnam.com
- Full name: Waytovietnam Travel Co., Ltd
- Address: 10th Floor, Succed Tower, 108 Nguyen Hoang Street, Nam Tu Liem District, Hanoi, Vietnam
- Phone: +84 24 628 31800 / +84 984 873 128
3. Vietnam Travel – Flexible Multi-Country Tours from Vietnam to Southeast Asia
Registered in 1997, Vietnam Travel is one of the earliest online travel agencies in Vietnam. Its website showcases over 290 popular travel programs, making it a strong choice for international visitors seeking diverse tour options.
Strengths:
- Website supports English and Italian, with English as the main language for global travelers.
- Users can download tour programs as PDF files for offline reference, a handy feature for careful planners.
- Flexible hotel options: guests can choose 3, 4, or 5-star accommodations to suit different budgets.
- Multi-country tours: Vietnam Travel connects Vietnam with neighboring countries like Thailand, Cambodia, and Myanmar, offering convenient extended trips.
Weaknesses: No major website limitations were highlighted, but minor improvements in modern UI/UX could enhance the user experience.
Why choose Vietnam Travel?
A long-standing agency with a wide variety of tours, flexible accommodations, and multi-country packages for travelers seeking well-organized, extended vacations.
Contact Info:
- Website: vietnamtravel.com
- Full name: Asia Travel Leisure Company Limited
- Address: 5th Floor, HTK Building, 98 Nguyen Van Cu, Long Bien District, Hanoi, Vietnam
- Phone: +84 24 3942 9444
4. BestPriceTravel – Leading Travel Agency with Cruises and Tour Packages
Founded in 2000, BestPriceTravel has grown into one of Vietnam’s leading online travel agencies, especially after 2010. The company is known for professional, friendly service provided by a team of 19+ enthusiastic staff.
Strengths:
- Wide range of package tours across Vietnam, including long trips from Hanoi to Ho Chi Minh City.
- Specializes in cruises on Ha Long Bay, the Mekong River, and Myanmar.
- Airline ticket booking for Vietnam and neighboring countries (Laos, Thailand, Cambodia).
- Multiple contact options: WhatsApp, email, phone, contact form.
- Flexible international payment methods: VISA, MasterCard, JCB, PayPal, bank transfer.
Weaknesses: No major limitations highlighted; website performance and user experience are generally strong.
Reviews:
- Google: 407 reviews, 4.8 stars
- TripAdvisor: 3,502 reviews, 5 stars
Why choose BestPriceTravel?
Professional, friendly service, diverse tours, cruise options, and convenient booking and payment methods make it a top choice for domestic and international travelers.
Contact Info:
- Website: bestpricetravel.com
- Full name: BEST PRICE TRAVEL TECHNOLOGY JOIN STOCK COMPANY
- Address: 7 Tran Quoc Toan, Tran Hung Dao Ward, Hoan Kiem District, Hanoi, Vietnam
- Phone: +84 904 699 428
5. Customize Vietnam Tours – Tailored Travel Experiences for Foreign Visitors
Launched in 2022, Customize Vietnam Tours is a newer online travel platform managed by Inside Travel Corporation (established 2010), bringing solid industry experience. The website is visually impressive and well-designed for desktop users.
Strengths:
- Specializes in fully customized tours tailored to individual traveler preferences.
- Clear navigation with service categories: Best Vietnam Tours, Vietnam Tour Styles, By Destinations, By Duration, Vietnam Family Tours.
- Multiple contact channels: chat, email, phone, request form, with professional staff ensuring quick responses.
Weaknesses: Mobile interface can feel crowded due to dense text and images, affecting user experience on phones.
Why choose Customize Vietnam Tours?
Ideal for international travelers seeking personalized, flexible tours with professional support and a visually appealing website.
Contact Info:
- Website: customizevietnamtours.com
- Company name: INSIDE TRAVEL CORPORATION
- Address: No.19-20 C2, Song Long Building, Nam Trung Yen Urban Area, Cau Giay District, Hanoi, Vietnam
- Phone: +84 916 952 668
Not sure which travel agency suits your needs? Check out our guide to selecting the best travel agency in Vietnam for expert tips.
After careful research, the Vietnamdrive team proudly highlights these top online travel agencies in Vietnam. Each offers a well-designed website, reliable tours, and excellent online service.
However, note that most agencies do not offer fully automated bookings, human support from sales or customer service is still required to confirm tours.